Terms & Conditions

1. Pre-Existing Damage & Non-Functional Devices

iPhonefixes is not responsible for any damage, faults, or conditions that were present in the device before it was handed over for repair. If the device arrives already switched off, physically cracked, water-damaged, or in any non-functional state unrelated to the repair requested, iPhonefixes bears no liability for such pre-existing conditions.

Customers are advised to clearly inform our technician of all known issues at the time of submission. iPhonefixes will not be held responsible for any undisclosed pre-existing problems that surface during or after the repair process.

2. Internal & Pre-Existing Issues

iPhonefixes is not responsible for any internal hardware or software issues that were present in the device prior to the repair. This includes, but is not limited to, motherboard faults, battery degradation, Face ID or Touch ID failures, camera malfunctions, or any other component that was already defective before the device was submitted.

If additional issues are discovered during diagnosis, our technician will inform you before proceeding. No additional repair work will be carried out without your explicit approval.

3. Data Loss

iPhonefixes is not responsible for any loss of data, photos, contacts, messages, applications, or any other content stored on the device during the repair process. Certain repairs — including but not limited to motherboard repairs, software restoration, and factory resets — may result in complete data loss.

Customers are strongly advised to back up all data before submitting the device. iPhonefixes will not be held liable for any data lost during or after the repair process under any circumstances.

4. Return Without Repair

In cases where a repair is not technically feasible, iPhonefixes will return the device to the customer in the same condition as it was received. No repair charges will be applied in such cases. However, any diagnostic fee (if applicable and communicated in advance) may still apply.

5. Warranty on Repairs

iPhonefixes provides a limited warranty strictly on the specific repair carried out. The warranty period varies by repair type as follows:

The warranty covers only the specific component repaired or replaced. For example, if a battery was replaced, the warranty applies only to that battery — not to the display, logic board, or any other part of the device.

This warranty does not cover any pre-existing issues, unrelated faults, physical damage, water damage, or any new problems that arise after the device has been returned to the customer.

Warranty claims must be made in person at our shop with the original Job ID within the applicable warranty period. The warranty is void if the device has been tampered with or repaired by any third party after collection from iPhonefixes.

6. Uncollected Devices

Devices not collected within 30 days of repair completion or notification will be considered abandoned. iPhonefixes reserves the right to dispose of or recycle uncollected devices after this period. Customers will be notified via phone and/or SMS before any such action is taken.

7. Limitation of Liability

To the maximum extent permitted by applicable law, iPhonefixes shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the repair services, including loss of data, loss of business, or loss of profits.

Our total liability in any case shall not exceed the amount paid by the customer for the specific repair service in question.

8. Contact Us

If you have any questions about these terms, please contact us before submitting your device.

To the maximum extent permitted by applicable law, iPhonefixes shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the repair services, including loss of data, loss of business, or loss of profits.

• 📍 Shop No. 317, ATM Line, First Floor, Baldev Plaza, Golghar, Gorakhpur — 273001
• 📞 +91 93152 02073